Comments on: Computrace stands behind LoJack for laptops, but read the fine print http://www.mobilitysite.com/2006/01/computrace-stands-behind-lojack-for-laptops-but-read-the-fine-print/ Mobile News, Reviews, and Views. Thu, 26 Nov 2009 13:29:14 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Norman http://www.mobilitysite.com/2006/01/computrace-stands-behind-lojack-for-laptops-but-read-the-fine-print/comment-page-1/#comment-720 Norman Mon, 20 Feb 2006 14:45:28 +0000 http://mobilitysite.com/?p=2861#comment-720 Absolute do sell another product called ComputraceComplete. With this comes a $1000 guarantee and you get complete asset management thrown in. Absolute do sell another product called ComputraceComplete. With this comes a $1000 guarantee and you get complete asset management thrown in.

]]> By: Jordan Wigley http://www.mobilitysite.com/2006/01/computrace-stands-behind-lojack-for-laptops-but-read-the-fine-print/comment-page-1/#comment-719 Jordan Wigley Thu, 19 Jan 2006 23:36:18 +0000 http://mobilitysite.com/?p=2861#comment-719 I don't think that it would be a very smart move on their part to guarantee replacement of your laptop if not recovered.... there are too many factors that are not dependent on their service. 1) The theif (or new owner) has to plug it into a phone line or network connection in order for it to "phone home" to Computrace. 2) The actual recovery is dependent on local law enforcement to track the laptop down based simply on the location it phoned home from. While the LoJack software does improve your chances (which are practically nonexistant without LoJack) of recovering a stolen laptop, its still not foolproof enough for them to guarantee you a new laptop. The only way to get it 100% reliable would be for them to physically insert a GPS location device of some sort into the laptop, and also have "field teams" that go out with law enforcemnt officers to track down exact location of the laptop within accuracy of a several square foot radius. And even that would have potential issues with power running out on the laptops battery before its tracked down, and the financial draws of more expensive equipment and having to man a field team. I don’t think that it would be a very smart move on their part to guarantee replacement of your laptop if not recovered…. there are too many factors that are not dependent on their service.

1) The theif (or new owner) has to plug it into a phone line or network connection in order for it to “phone home” to Computrace.

2) The actual recovery is dependent on local law enforcement to track the laptop down based simply on the location it phoned home from.

While the LoJack software does improve your chances (which are practically nonexistant without LoJack) of recovering a stolen laptop, its still not foolproof enough for them to guarantee you a new laptop.

The only way to get it 100% reliable would be for them to physically insert a GPS location device of some sort into the laptop, and also have “field teams” that go out with law enforcemnt officers to track down exact location of the laptop within accuracy of a several square foot radius. And even that would have potential issues with power running out on the laptops battery before its tracked down, and the financial draws of more expensive equipment and having to man a field team.

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