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One of our sponsors and a good friend Leonard Wesson announced some big news today. They are now an Official US and Canadian i-mate Repair Center.

Leonard and the other guys at Pocket PC Techs have been doing LCD repairs, memory upgrades, and more on top of selling great PDA/Phone Accessories for longer than I’ve dealt with them through Aximsite. They do quality work and today they are rewarded with this great news. I just hope I never NEED their service, I don’t like my phones to break!

Read on for the Press Release…

FOUNTAIN VALLEY (Dec. 28, 2006) – On Dec. 17, 2006, PocketPCTechs.com was declared the official US and Canadian i-mate Authorized Repair Center, servicing all i-mate devices, both under warranty and out of warranty.

“We are extremely pleased to become one of i-mate’s Authorized Repair Centers,” said Leonard Wesson, CEO of PocketPCTechs.com. “We are confident that our qualified staff and team of advanced technicians will be able to offer i-mate customers efficient and comprehensive service.”

I-mate devices will be coming in to PocketPCTechs.com, located in Fountain Valley, Ca., from the United States and Canada. The entire i-mate PDA family will be accepted for service, including the popular JAM, JASJAR, Smartflip and JASJAM.

“We’re very excited to begin this relationship with PocketPCTechs.com,” said Hector Lopez C, Director of Sales and Business Development (Americas) for i-mate. “We are confident that they will diligently represent our company’s integrity and dedication to customer satisfaction. Since establishing our presence in the US, we have expanded our service center presence into Canada and Latin America. As our customer base continues to grow, more service centers will be added around the world.”

Customers with warranty devices will start the repair process by ordering the diagnostic service. If the customer’s device is confirmed to be under warranty, the diagnostic fee and return FedEx Ground shipping fee will be waived. Customers with out-of-warranty devices will be asked to review the Out-of-Warranty Services section of PocketPCTechs.com’s i-mate Web site to see if the repair needed is offered. If the repair cannot be found on the site, the customer should then order the diagnostic service. No charges will be made to customers’ credit card until their device is confirmed as either under or out-of-warranty, and all work has been completed.

“It’s a great way to expose a new realm of people to our products and services,” Wesson said. “We’re grateful for the opportunity.”For more information regarding PocketPCTechs’ services and products, please call (714)839-5300, visit the company Web site at PocketPCTechs.com , or PocketPCTechs’ official i-mate service center Web site at http://www.pocketpctechs.com/imate .

Chris Leckness (3547 Posts) - Website | Twitter | Facebook

Chris Leckness is the Owner/Administrator of Mobilitysite. He is a Microsoft MVP, Mobile Devices and a member of the exclusive focus group, Mobius. Chris runs a Mobilitysite, GotZune, and a few other smaller sites and blogs. His personal blog is chris.leckness.com.