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Remote administration for Windows Mobile devices from LogMeIn
Remote administration for Windows Mobile devices from LogMeIn
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Geekzone reported that LogMeIn, Inc. has announced a new software that enables customer care representatives at wireless carriers, IT support organizations and corporate IT departments to quickly and securely access and remote control smartphones to diagnose and fix problems ? or even train end users.
LogMeIn Rescue Mobile, the newest software-as-a-service (SaaS) in LogMeIn’s growing family of IT support services, is the first web-based service that enables technicians to remotely access and take control of a smartphone ? and optionally the connected PC – simultaneously. Technicians have a replica of the smartphone on their computer screen and can push buttons, manipulate the screen and control the device as if it were in their own hands.
Jack Cook (2696 Posts) - Website | Twitter | Facebook
Jack spent 35 years teaching mathematics, worked as a Dean of Students, and completed his career as a Principal of a suburban school just outside of Boston, Massachusetts. Throughout his years in public education, the computer field has always sparked an interest in him.
In his early years as a teacher, he became proficient with computers by teaching himself “BASIC” with an old HP card reader. Handheld computers soon became his passion where he eventually focused his attention on the HP iPAQ.
Always the teacher, Jack participates in several discussion groups and is currently serving as Senior Editor on Mobilitysite, serves as a moderator in the Microsoft Windows Phone forums and maintains his personal site, Experience Mobility (www.experiencemobility.net). Jack brings to the mobile device community, news, events, and reviews that generate the same passion in handheld’s that he has had.
Retirement has not slowed Jack down, he finds himself busier today than ever before. Traveling between Massachusetts and Maine, he is continually writing, reading and working with his Windows Phones. In addition, Jack serves on the board of advisors for SCOTTEVEST.
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Geekzone reported that LogMeIn, Inc. has announced a new software that enables customer care representatives at wireless carriers, IT support organizations and corporate IT departments to quickly and securely access and remote control smartphones to diagnose and fix problems ? or even train end users. 
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