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Verizon

Palm has taken down the Verizon Wireless Treo 700p and 700w/wx updaters as a result of reports from customers who experienced data network connectivity issues after installing the software updaters on their device. The issue is caused by a device setting that affects connectivity to the Verizon Wireless network under certain situations and only occurs on devices that have installed the updaters. Users receive an error message and typically can reconnect to the data network after a short period of time. This data connectivity issue does not affect the device or personal data in any other way.

Treo 700p and 700w/wx users on Verizon Wireless experiencing the data connectivity issue will see the below error messages more frequently:

• “Error 3000 – Data network is not available”
• “Page Cannot Be Displayed”
• “Answering Modem is Disconnected”

They are currently working on delivering a solution and will repost the updaters as soon as they are available.

Sprint

The Sprint Treo 700p desktop updater is no longer available due to additional reports of an installation issue that causes the device to continuously reset when installing the software update. The SD/MMC expansion card updater will continue to be available. You won’t need to reinstall the software update if you have already done so successfully.

Source: Palm Blog

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