Comments on: i-mate – New Site, New Devices, Exciting Times! http://www.mobilitysite.com/2007/10/i-mate-new-site-new-devices-exciting-times/ Mobile News, Reviews, and Views. Thu, 26 Nov 2009 15:14:47 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: PocketPCGuy http://www.mobilitysite.com/2007/10/i-mate-new-site-new-devices-exciting-times/comment-page-1/#comment-1580 PocketPCGuy Sun, 14 Oct 2007 16:25:50 +0000 http://mobilitysite.com/2007/10/i-mate-new-site-new-devices-exciting-times/#comment-1580 I think the website looks great and glad to see they are finally releasing new devices. I have been using a k-jam for the past 2 years and have been waiting for them to release a US HSDPA device. I had to have my k-jam worked on right at the end of my warranty period and got it returned in a very timely manner (2 weeks) from their US service center and for that reason I will be purchasing an Ultimate the minute I decide which one I want! Kudos I-mate. I think the website looks great and glad to see they are finally releasing new devices. I have been using a k-jam for the past 2 years and have been waiting for them to release a US HSDPA device. I had to have my k-jam worked on right at the end of my warranty period and got it returned in a very timely manner (2 weeks) from their US service center and for that reason I will be purchasing an Ultimate the minute I decide which one I want! Kudos I-mate.

]]> By: BarneyC http://www.mobilitysite.com/2007/10/i-mate-new-site-new-devices-exciting-times/comment-page-1/#comment-1570 BarneyC Sat, 13 Oct 2007 19:51:42 +0000 http://mobilitysite.com/2007/10/i-mate-new-site-new-devices-exciting-times/#comment-1570 Some lovely new phones and the website overhaul is pretty sweet to. BUT And it's a big but... There is no way on this planet I will be buying another i-mate device as their after sales support is terrible. The whole fiasco over the Windows Mobile 6 upgrade has seriously dented i-mate's reputation as a company who actually gives a stuff about it's customers - They are a company who is driven by selling you a product and then abandoning you to pursue the sale of a new product line. Sorry. Lovely phones but not for me. Some lovely new phones and the website overhaul is pretty sweet to.

BUT

And it’s a big but…

There is no way on this planet I will be buying another i-mate device as their after sales support is terrible. The whole fiasco over the Windows Mobile 6 upgrade has seriously dented i-mate’s reputation as a company who actually gives a stuff about it’s customers – They are a company who is driven by selling you a product and then abandoning you to pursue the sale of a new product line.

Sorry. Lovely phones but not for me.

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