Understanding Zune Tag Plays

Posted by Chris Leckness on Nov 15, 2007

closeThis post was published 2 years 3 months 29 days ago which may make its actuality or expire date not be valid anymore. This site is not responsible for any misunderstanding.

I’ve listened to a ton of music in the Zune Software and on the Zune 80, but my plays weren’t updating. You have to log in. Dumb Chris… doh.

Here are some Questions answered from Zune.net forums…

Q: Why aren’t all of my plays showing up on my Zune Social profile page?

A: For your plays to be tracked, you must sign in to your Zune account through the Zune software at least once.  (Make sure that the Zunetag in the upper right corner of the Zune software matches the Zune tag for your Zune Social profile).  For device plays to be tracked, you must also associate your device with your Zune Social account.  This can be done through the “settings” tab in the Zune software.

Songs will then appear in your recently played list if they meet the following criteria:

  • The song was played on your Zune device or from your collection within the Zune software

  • The song is from an album listed in the All Media Guide (AMG). Visit www.allmusic.com and ensure that the song is listed in AMG.

The following actions will not result in a song play being uploaded to your recently played list:

  • The song was streamed directly from the Zune Marketplace without first being downloaded to your collection

  • The song was a clip played either from the Zune Marketplace or Zune.net

  • The song is from an album that is not listed in the All Media Guide

Playing most songs within your collection will result in a play being uploaded to your recently played list, but there will be some songs that do not. We have worked hard to extend coverage beyond what is currently available in the Zune Marketplace and are committed to expanding the coverage further in the future.

Q: When do my plays get uploaded to the Zune Social?

A: Play data is uploaded to your profile 1 minute after you open the Zune Software, every 15 minutes while the application remains open and upon shutdown of the application. You must sign in through the Zune Software at least once to ensure that the play data is being uploaded to the correct profile. During subsequent sessions, however, sign in is not required for play data upload.

Q: Why am I not showing up as a top listener?

A: There are two reasons why you may not be showing up as a top listener even though you have more album or artist plays than other top listeners. The first is that top listeners are not updated immediately and may need a few minutes to refresh the list. The second is that you have your “Share Music Activity” privacy setting set to something other than “Everybody.” In this case, we respect your wish for privacy and don’t show you on any top listener lists.

Q: Why are my recent plays showing up in a different order than I played them?

A: The recently-played list is not a list ordered on time of play but time of sync.

Q: How long do I have to play a track for it to count as a play?

A: A track must be played for 20 seconds in order to count as an official play.

Q: What about songs I play using Media Player and iTunes?

A: Only tracks played on a Zune device or through the Zune Software will appear on your Zune profile.

Q: Why are my podcasts not showing up?

A: Currently, displaying podcast plays is not supported. We also do not display video plays.

Chris Leckness (4418 Posts) - Website | Twitter | Facebook


Chris Leckness is the Owner/Administrator of Mobilitysite. He is a Microsoft MVP, Mobile Devices and a member of the exclusive focus group, Mobius. Chris has been a big time supporter/user of Windows Mobile since the Dell Axim days when it was Pocket PC 2002. Chris loves Zune, but also owns 3 iPhones too. His personal blog is chris.leckness.com.

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