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HyperOffice, an interesting tool for iPhone users

Jan 30th

Posted by Jack Cook

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ho HyperOffice today launched the public beta of business collaboration tools that connect the Apple iPhone to corporate email, contacts, calendars, tasks and notes.

The collaboration tools are built into HyperOffice and operate as an alternative to Microsoft Exchange, the corporate messaging platform that the iPhone does not support. HyperOffice synchronizes the iPhone email client with Microsoft Outlook, giving business users wireless access to secure corporate messaging and collaboration services from work, from home, and while traveling.

The public beta also includes a 30-day free trial of HyperOffice, the award-winning webware that makes it easier for owners, employees, clients, partners and suppliers of growing businesses to collaborate, communicate, plan projects, share and edit documents, schedule meetings, and manage information, anytime, from any Internet connection.

Click here to begin the trial: http://www.hyperoffice.com/hypermain/highlights/iphone.cfm

HyperOffice delivers to growing organizations today the power and productivity of collaboration software that only the largest company with a mammoth IT budget could otherwise afford — business-class email without spam and viruses; document management with online storage, versioning, user rights and workflow; contact management, scheduling, task management, discussion groups, security, backup, portal customization, customer portals, extranets and intranets, time and expense tracking, and more.

“People really want to use the iPhone as a business tool,” said Farzin Arsanjani, president of HyperOffice.

“But you can’t do that until you solve two problems. First, it is difficult for the large enterprise to deploy the iPhone to corporate road warriors without native support for Microsoft Exchange,” said Arsanjani.

“Second, if you are using Outlook to run and grow your business, how do you begin sharing calendars, contacts, documents and tasks – not just email – without Exchange, especially when the iPhone does not work with Exchange?

“These are the two stumbling blocks that HyperOffice removes.”

Out of the box from Apple, the iPhone supports popular consumer email services such as Google’s Gmail or Yahoo’s Yahoo! Mail. However, the built-in email client of the iPhone does not provide built-in support for Microsoft Exchange. Instead, the email client connects with Exchange only via direct IMAP/SMTP/POP3 protocols that are typically blocked by corporate firewalls due to concerns about security. This forces iPhone users to connect to Exchange email servers using the Safari Web browser at their company’s Outlook Web Access page – or to mesh calendars and contacts via iTunes.

In contrast, using HyperShare, a gateway tool built into HyperOffice, iPhone users can continue to use Outlook, yet share calendars, contacts, documents and tasks — both with and without Microsoft Exchange.

HyperShare is a one-time download to the desktop. It migrates Outlook contacts, calendars and email folders in minutes, then automatically delivers email to the email application built into the iPhone, with support for folders, attachments, documents and tasks – and replies and new messages are relayed back to Outlook or to the corporate Exchange server.

Operating as webware, HyperOffice requires no IT overhead or firewall modification — and no software is installed on the corporate network.

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  • Susan Krancer
    Beware of automatic renewals! I am commenting here regarding problems I have had with Hyperoffice. I hope to save others the aggravation (and expense).

    I was charged for an entire year after my first year as a subscriber with Hyperoffice. When I saw the large charge hit my credit card bill, I called to cancel my subscription. It is outrageous that they would charge me for an entire year of service in advance without my explicit authorization (or without warning me in advance that the charge would be applied. I cancelled the service immediately, and I have not been able to get a prorated refund.

    When I signed up in 2008 for this service, I was so hopeful that it would be the right solution. The concept is great, but it really caused a lot of problems with my Outlook, and then when I got a new computer with Vista, the Outlook program kept locking up. When I called support about this, I was told that the problem was with my computer. Now that all traces of Hyperoffice have been removed from the computer, it works great (fast and no locking up).

    I would not have signed anything with any vendor to automatically renew a service for a complete year so, this authorization must have been hidden in some very small print. I kept every correspondence between myself and anyone at the company. I’ve gone back through all of my records, and I don’t see anything about automatically renewing for a year. The previous payment was made to get a discount in 2008 for the entire year over the month-to-month rate at the suggestion of the sales person.

    The service that I have gotten from the company when I was trying to cancel my subscription was deplorable.
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