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MagicJack is not for dummies

Posted by Tim Hillebrand on February 6, 2008 – 7:49 pm  Share
closeThis post was published 1 year 9 months 16 days ago.
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silver CES is such a pandemonium that it is very easy to walk right by a booth unwittingly not knowing that it could have the greatest thing since Viagra. That almost happened to me with the MagicJack booth as I was intent on reaching another exhibitor and had my blinders on. If it hadn’t been for an attractive woman handing me a small matchbook size object and asking me if I knew about MagicJack, I would have missed one of the truly innovative offerings in the whole show.

What is MagicJack anyway? It’s an entirely new VoIP service. It blows away anything else I’ve seen out there in the entire VoIP arena.

Here’s how it works. Now pay attention. Follow me closely. Make sure you don’t miss any of the steps. First, you take the matchbox size device and plug it into a vacant USB port on your desktop or laptop. Second, you plug any ordinary telephone into the other end. The software will install automatically. It will assign you a new phone number peculiar to your device that goes with you wherever you use the it. Finally, when it has finished, pick up the receiver and make a phone call as you normally would.

Should we go over it again in case you missed anything? Simple as one-two-three, right?

Now, there is a lot more good news to come. First let’s talk about the cost. Hold onto your chair for this because it’s going to come as a shock. Buying the MagicJack box is the first major setback. It will cost you all of $39.95. Then come the fees. There is no fee if you want to try it free for 30 days. There is no fee for the entire first year because it is included in the price of the box. By the way, you have your choice of a silver or pink MagicJack box.

pink On the second year of service you are gonna get nicked big time. Your credit card will be billed $19.95. That’s not too bad on a monthly basis when you compare it to say Vonage and its $24.95 basic monthly fee. However, the $19.95 is not a monthly fee; it’s an annual fee! That’s right; it’s an annual fee. You get unlimited local and long distance calling in the United States and Canada over the Internet for $19.95 a year. Think you can handle that?

Besides free unlimited local and long distance calls, does this little box offer any other features? You bet. It is just like all the big-boy telcos with features such as redial, voice mail, 411, 911, caller ID, call forwarding, call waiting, conference calling, and directory assistance. The only difference is that all of these features are FREE with MagicJack. Inbound international calls are free too. Outbound international calls are $.02 a minute.

Another plus feature is that you don’t really need to plug a phone into the MagicJack to use it. If your computer has a mic and speakers, that’s all you need. It’s even better with a headset. You have to remember to select whether you are using a phone or a headset though. The default is to the phone.

What about the transmission quality? I have used it on my laptop with the built-in speakers and mic; I have used it with a Bluetooth headset; I have used it with USB plug-in headphones and with a regular telephone. Simply put, I found the quality to be superb in all instances. It also works well with UMPCs and the little OQO. I understand that it may already be available for MACs or will be soon.

magicjackscreen One more great plus for MagicJack is that it offers a free add-in that allows you to dial directly from within Outlook with a nifty MagicJack toolbar. The only problem is that I never could get this feature to work on my laptop. Nor could I get MagicJack to work with Outlook’s native dialer. MagicJack builds its own scrollable directory as you add numbers called and received from which you can also make calls.

Are there any negative aspects to MagicJack? The answer is a definitive yes. If your Internet connection goes down, you are out of phone service. Another problem is that, at the present time, you can only operate a single line from a MagicJack. So, you could not run a phone line and a fax line with a separate number off the same device. However, the company hopes to have a unit available eventually that will handle two lines from the same box.

Now, wouldn’t it be nice if MagicJack accommodated the handheld market too with an online account you could use as a VoIP service on your pocket pal? Maybe someday. I think you will agree, however, that these are not serious or unexpectable issues.

The only place you can purchase your MagicJack at the moment is online at www.magicjack.com.

Before closing, let me quote from an avid MagicJack fan who sent me a nice note about her experience with the program after I mentioned it in another column:

I am a loyal reader of your column and wanted to comment about the Magicjack that you mentioned in your latest column.  We have been using it for several months now and I want to tell you what a marvelous product it is for international travelers.  They just plug it in to their computer wherever they are and either plug the hotel phone into the end of the magicjack or use a headset and they can call back to the USA just as if they were calling from a USA number.  It has saved us hundreds of dollars I am sure.  We have a daughter that loves to be in constant communication and she has a job that takes her all over the world for weeks at a time.   She has the best luck using a headset because not all phones work well with the magicjack.  So far it has worked in the following countries:  The Netherlands, Germany, Kenya, Rwanda, Jordan.  It does not work in the United Arab Emirates as they block VOIP.  And a person needs to be connecting to high speed internet for it to work.  We do not use it as our home phone as many people try to do but really believe they should market it as a solution for international travelers.  We had tried so many programs that could be downloaded to phones, etc. trying to bring the price down and we had tried Skype but this product (Magicjack)  allows the traveler to call a land line or cell phone at no cost.  With Skype the receiving party needs to be on the computer too.

I followed your advice and got the Mio gps.  I had had a Garmin 320C but passed it down to another daughter and upgraded.  I do really like it but the learning curve was a little steeper than the Garmin.

Just thought you would like a little feedback from one of your readers.

Janet D

So, to that glowing endorsement, I add my own, and conclude this review with a very high recommendation that you consider acquiring a MagicJack, unless you are a dummy. Let MagicJack be your beanstalk to the world.

Keep connected!

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  • pcphonesoft
    MAGICJACK TIPS: HOW TO PLACE SKYPE CALLS WITH YOUR CORDLESS PHONE

    Users of the magicJack can now enjoy the added benefits of Skype including video calling, conference calling and free Skype to Skype user calls worldwide.

    A new Skype dual mode calling software plugin "SkyjackPlugin" for magicJack users has been released. The plugin allows magicJack and Skype calls to be placed concurrently from the same regular or cordless phone.

    To place Skype calls just dial * before the number you want to call. Speed dial numbers are available for dialing other Skype users. Regular magicJack calls are placed as normal. For incoming calls, just answer the phone when it rings.

    "SkyjackPlugin" can be downloaded at http://www.pcphonesoft.com
  • How many people do you expect to see your comment replying to a post 1.5 years old?

    If you don't reply to this, I'm flagging it as spam.

    Steve
  • pcphonesoft
    Quite a few no doubt....
  • No, I only saw it because I'm an admin and go through all posts looking for spam. It won't show up on the Home page (only the last few comments do and the Windows 7 contest has pushed your post off), so the only way people will see this is if a search engine directs them here.

    Googling "Magic Jack" Skype didn't show this thread or your company (yes, I know that you're sales@pcphonesoft.com) on the first page of search results, so it's likely you won't get many views here.

    Given that and the fact that you work for the company you're linking to but didn't disclose your relationship, I'm flagging your post for removal.

    Steve
  • bubba1212
    It’s nice to see some common sense users of this product for a change. The only issue with this device is IGNORANCE. After reading hundreds of “I love it”, “I hate it” posts, I’ve come to a few conclusions.

    1: Never buy ANY free 30day trial on ANYTHING!!! Get MJ from QVC, Circuit City, Amazon etc... Then you have a hassle free return. ALL 30 DAY FREE TRIAL AND GIVE US YOU’RE CREDIT CARD NUMBER Company’s will set on your money and give you the runaround, duh. Your and every other sucker’s money is letting them make interest off it. They ALL will bite you in the azz with the fine print. DON'T DO IT!

    2: For the people that think the thing that comes out after you press the button on the front of the computer is an automated cup holder, you’re too stupid to use this product. You probably have trouble operating a light switch or flushing the toilet. If you are a 1 on the (1 - 10) Tech Savvy Scale, save us the drudge of reading your negative post and don't even think about getting this product. It's way, way, way over your head. Go play with the light switch or something. MJ is a startup company running on a shoestring. It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! It’s $40 dollars! What do you expect them to do, send a tech to your house? Come on people get real. If you can’t make it work then return it to Circuit City or QVC etc… Oh, you did the 30day free trial thing? DUH… you deserve the hassle. Just don’t bore us with your post.

    3: Paranoid people get up in the morning; check the weather etc… on Internet. Hello! Your ISP tracked what you did and the Weather web cookie and all the other cookies did they’re thing. Picked up your Cell phone and made a call, Hello! Your phone service tracked and logged your call, they also knew you were home because of the built in tracking system. Got in your car and stopped at intersection, got your picture taken by traffic cam. Somebody knows where you were at the time of day. Stopped to get gas, restaurant, shopping swiped your credit card, God only knows how many people got this information on what you bought. Went to work and your employer tracked every keystroke, oh and don’t forget to smile for the candid camera. I looked your name up in the White pages and Goggled Earth your address, WOW! You got a really nice house dude. Maybe I’ll pay you a visit and spy on you. You think MJ gives a rip about the above information? They just want to know local information so they can push you the latest add special from the local pizza place. Unless you live in a cave, get a life because this is your life, you’re just too ignorant to recognize it and all the bitching in the world is not going to change it. Install this on an old PC, stick in the closet, plug in a wireless phone and forget about it. Now it’s out of site and out of mind. Just like all the above listed things we ignore every day.

    4: It’s amazing! Crap computer + slow line + Magic Jack = Magic Jacks fault. You got to love it.
    This is a COMPUTER \ INTERNET device. For the slow people out there, this means YOUR PC AND ISP NEED TO BE ON FOR IT TO WORK! So stop whining about your computer needs to be on for it to work. If you have a slow piece of crap computer loaded with God knows what (because you don’t patch, virus protect and properly maintain your PC.) your going to have PROBLEMS! If your Internet speed is slooooooow, guess what? It’s NOT GOING TO WORK WELL! So the folks that post, “I can’t hear”, “it’s full of static”, “it echoes”, “it sucks”, “their spying on me”, “don’t buy it” and on and on and on. It’s your fault, not Magic Jack. If it wasn’t YOUR fault, we’d ALL be experiencing the same problems you are. So if you’re not willing to deal with YOUR problem, or simply ask people that have it working a few questions to help resolve your problem, then stop posting your ignorance.

    5: This DOSE NOT and SHOULD NOT replace you’re your phone system. Analyze what it can and cannot do for you. If it makes business sense then get it. If not, DON’T slam this product because it doesn’t meet your needs. This device saves me and millions of people like me lots of money.

    6: Read 1 – 5.
  • Elmer
    It worked great for 6 months but now it freezes my computer when I try to use Roxio
    It slowed my whole computer down. something has gone wrong. Now i can only use it to make a call and then remve it to use certain programs.
  • mkss55442
    Based on the review, I was anxious to try the MagicJack. My laptop runs Windows XP Home/SP2. I've played with it for a week but am returning it. The audio both incoming and outgoing is fine. I had no complaints from that standpoint. Before it would work the first time, it required a software update from MagicJack.com. The biggest problem is it doesn't support standby or hibernate (verified by Tech Support). It also takes 1 - 2 minutes to load the software if you unplug it before entering standby or hibernate. If you leave it connected when you restart your computer, it adds another 1 - 2 minutes to the already long Windows startup. Not a big deal, but it installs as a CD drive and a removable drive, eating up 2 drive letters. Finally, I had several MagicJack application freezes requiring a system restart. It's a good product concept, but I think it needs more work.
  • raj
    Fix magicjack freeze by stopping InCD related services and Roxio related services...Some of automated usb and related scanning services can cause conflict and cause magicjack freexe your system ( windows xp sp2) Remove the InCD and Roxio related startup entried from registry using regedit
    hkey_local_machine/software/microsoft/windows/currentversion/run
    also ckeck the same path in hkey_local_user and remove the incd and roxio related entries.
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