A Week with the Zune HD

Posted by Zealot on Sep 24, 2009

closeThis post was published 2 months 22 days ago. This info might have changed or might have become outdated.

SANY0342 It is now a week to the day since I received my 32GB Zune HD via the friendly goblins at FedEx (see the details of that little adventure HERE) and in that time I have done my best to run it through it’s paces quite ruthlessly. Over the last week I have put in a good 40 hours of listening to MP3s and the radio, used the video quite extensively and tinkered  with every menu and feature I could with out risking myself, my dignity or the device.

By now everyone who is remotely interested in such things know all the key talking points for and against the Zune HD. No applications to speak of, kludgy initial setup, OLED touch screen, sharp physical design, yadda yadda yadda. In addition to all of that most everyone has read at least a couple comprehensive reviews of the device already so we don’t really need another of those. Therefore in this look at the Zune HD I am going to focus a bit on the features I have used most over this week, what I loved and what I didn’t like as much. Mainly however I intend to come to grips with the most common talking point about the Zune HD right off the top, which is it’s competition with the iPod Touch.

So is it an “iPod Killer”?

In my estimation, it isn’t even a contest…

It isn’t a contest because there literally IS NO CONTEST between the two. The devices are so totally different in my eyes after using both that I see no way to create a useful comparison. I feel it is a fundamental error for everyone from Microsoft on down to continue describing the Zune HD as a direct challenge to the iPod Touch. Apples and oranges, mate.

Think for a moment about the origins of the iPod Touch. For those of us who can remember back that far, you will recall that soon after the release of the iPhone, there were a growing number of people who were buying iPhones not as a phone, but as a touch screen iPod. Even more people were saying they were going to abandon their iPods in favor of the music capabilities of their iPhones. This was clearly a hole in Apple’s product line that they needed to plug and exploit.

Just look at the iPod Touch, it has almost nothing in common with the other lines of iPods. It is an iPhone with a different antenna (and no camera….burrrnnnnnn) not an iPod with a touchscreen. The user experience is nothing like other iPods, it is exactly like the iPhone. Can the other iPods use the AppStore? No, just iPod Touch and iPhone devices get to enter Apple’s Holy of Holies. The iPod Touch, like the iPhone, is built around applications. It is what you see when you start the device, it is the focus of the home screens, it is where Apple makes it’s money on the device.

Therefore I say what I have been saying for a while, the iPod Touch is not really a PMP. It has music and video capabilities sure, but it is really a platform for applications. Face it, it is a MID (Mobile Internet Device, like the OQO, the Archos 9 or the Nokia N900). Even Apple admits it. Look at the recent iPod event. Where was the music? The focus in the new iTunes was about how to organize your applications. Steve Jobs made clear that the new Touch models were first and foremost MOBILE GAME CONSOLES. He made points that it was a handheld computer to compete with Netbooks, not PMPs. The only musical thing about the event was Norah Jones. Apple has said the MP3 player is dying, so they have made the Touch a MID for the funeral.

Now look at the user experience of the Zune HD.

The focus is on the media…music and video all the way. Those are what dominate the menu and the Quickstart screen. The apps are a nice touch but an afterthought, they are nowhere near the main purpose of the device and are buried in the main menu. The HD is a true PMP, first and foremost a music player with powerful video capabilities. There is no experience break between the other Zunes and the HD the way there is between the Nano or the Classic and the Touch. The main menu of the HD is pretty much the menu of the Zune 80 and 120. The experience is the same, a smooth organic  transition between the two devices.

If the iPod Touch is the first mass market MID, then the Zune HD is likely the last true MP3 player, and in my opinion the pinnacle of MP3 players. There is no way to compare them. You may as well compare a Lear jet and a falcon. They are both things of beauty, both fly…beyond that, each is in a class of their own.

So what do I think the Zune HD has going for it that makes it the “Pinnacle of MP3 Players”?

Well, most of all I love the user experience. The menus are easy to use and incredibly responsive and intuitive. The OLED touchscreen is gorgeous and does a fine job on video, but it really shines as a pure control device. Flipping between the menu and the excellent Quickplay screen I love the way one recedes back behind the other. The 3D effect is truly exceptional. Music is easy to find, easy to select, the menus flowing one to the other quite effortlessly.

The sound quality is excellent and I tested it with several different sets of headphones, and I am very happy to see an Equalizer added to give the user a little more control over the sound. It is still very basic and I fear my tin ear can’t detect much difference between Rock and Pop and Classical but it is nice to have. One of my only petty requests for the next version of the Zune would be to include a more powerful equalizer, such as Cowon’s JetAudio software.

As everyone has commented, the hardware feels great in your hand. Light but sturdy, graceful and really quite beautiful to look at. I have already had several people on busses as me about the device admiringly, especially when they sit behind me and watch my other favorite element of the Zune HD, the now playing screen. Not only is it visually interesting, but it is also educational. Once you are listening to the music there is a wealth of additional information available to you. You can access biographies for many artists, pictures, information on related artists, all with a touch of your finger as you listen.

I have had no trouble playing about with the Marketplace, through I have not bought anything so I cannot refute the charge that the process is overly complex. However I have been using the Wireless features a good deal and they are a treat. Accessing a WiFi network is effortless as is performing a Wireless sync. The web browser worked well, but like all mobile browsers I would only use it in emergencies or for textual information. That said, I felt it was just as good as the Safari implementation on the iPod Touch for casual use.

Lastly I would like to comment on the device’s battery life. Microsoft has stated it can manage 33 hours of music and I believe it. This week I have yet to see the battery indicator drop below three quarters full. The OLED screen and Tegra chip have really improved the battery life, which is essential when you depend on your MP3 player for a full day of distraction and may not be able to easily charge it. Thus far the Zune HD gets better battery life then any of my handheld devices (including the Zune 80 and the power guzzling iPod Touch) with the exception of the Sansa Clip which can go like a month and a half without a charge.

All in all, I am extremely pleased with the Zune HD. In fact I feel it is the MP3 player perfected. The only features it is missing in my opinion are a speaker and a removable battery, but both are very minor gripes and could easily be more trouble than they were worth.

All things considered the Zune HD is easily the finest MP3 player and small screen PMP on the market and I hope it will enjoy all the success it so richly deserves.

Zealot (491 Posts) - Website | Twitter | Facebook


By day a department manager and writer for a major network device vendor...by night Zealot stalks the mean magnetic streets, striking fear into the hearts of bandwidth abusers and theme park mascots. Zealot has been involved with mobile devices for more than a decade now, starting off with dumb phones, moving to PDAs and then to smartphones, notebooks and netbooks with the odd PMP thrown in. Most of his mobile time currently is spent on a Treo Pro, Zune HD, Thinkpad T61, Gigabyte M912M or a Hackintoshed Compaq Mini 704. He proudly groks the Geek community and considers himself a Neo Maxi Zune Dweebie (thanks Will Wheaton!).

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  • cheflarz
    The best review I've read on the new Zune. I think Microsoft is coming along in this market and I would love to see them take a big bite out of the Apple. I currently carry around a pre-pay cell phone, Ipod Touch, and Ipod Classic. I hate carrier contracts and use the phone to little to change that, but I would probably concider getting one of these now if I didn't have the Touch.
  • Paul Johnson
    Did you use it outdoors in sunlight?
  • QuadFather
    Can it play Crysis?
  • Name
    Great review. And finally someone who isn't completely intent on comparing it to the ipod touch- there are enough of those articles already.
  • Everett
    although i liked the review, i gotta say the ipod touch wasnt MEANT to be based around apps as it seems you have stated. maybe apple WAS working on an app store from the beginning (which i doubt) but the app store never came out til the 2nd gen hit stores. as of now i think apples only concern is the app store, which in my opinion is sad, because really i dont think enough changed with the newest generation. i havent used a new ipod touch in depth so i gess i cant bad mouth it. but whatever. all i know is im dissapointed with apple and i think they are way over rated. im glad to see that this wasnt a bias review though, very refreshing. i just do believe that given some time the zune may be able to compete with the ipod touch. because lets face it when the touch came out there really wasnt anything to compete with it, the zune is still behind but like i said, id give it some time.
  • Eduardo
    What the hell does MID mean? you use the term but never explained what it means. It's annoying that these days everyone assumes that everyone else will know what their abbreviations mean.
  • Acronyms should be defined, but please try to be a bit more polite. A simple "What does MID mean?" and maybe a suggestion to define acronyms on their first use would have been sufficient. ;)

    Steve
  • My apologies, you are totally right. A MID is a Mobile Internet Device. The term was coined by Intel originally to refer to devices built on it's Menlow platform. A MID usually is slate form, with a touch screen and either no keyboardor a sliding one. It is designed to be a small device mainly for logging onto the internet and running specialized applications. Examples of MIDs are the OQO, the Archos 7 and 9 and Nokia's Internet Appliances like the N800 and N900.
  • smithsmith
    Dam, man, what about the radio? You know the Digital Radio, good god every one mentions the radio but never talk about it. How is the recieption? Does it stay locked in? How about on the move? Does it work at all? What of the radio controlls? Could you please talk about the Digital Radio?
  • I was very happy with the radio. Great reception and I listened to it on a moving bus for 30 minutes at a stretch without any signal problems.

    I don't think I have any HD stations in my area, but as a standard FM reciever it worked great.
  • Candy
    Go to hdradio.com to see stations in your city or state. Try using the MS headphones bundled with your Zune HD to try it again or use premium headphones.
  • A very useful way to located HD radio stations...but in the US only. Any HD experts out there know if there are any HD radio stations outside the US.

    As for the headphones, the set included with the Zune HD are lackluster and the standard issue earbuds you'd get with any new MP3 player. Would have been nice to get a new set of the Zune Premium earbuds included with my Zune 80.

    That said, I use Skullcandy Smokin' Buds with my Zune HD.
  • Are there any HD Radio stations outside the U.S.? I thought Europe used one of the DB standards.

    Steve
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