Nokia Demonstrates How to Kill Buzz

Posted by Zealot on Oct 09, 2009

closeThis post was published 2 months 1 day ago. This info might have changed or might have become outdated.

N900free Everyone knows that a quick way for a new gadget to build anticipation and buzz is to get the blogs talking about the upcoming release. Everyone also knows that a good way to get the blogs talking about a device is to provide them with lots of info and/or loaner review models to play with. The very best way of doing that, for the largest players in the industry, is to throw a conference, send out a limited number of invites to make the bloggers feel special, pile on the free food and the cocktail mixers then give them each the new device and some other swag for their trouble. Just all an average day for a marketing budget.

Nokia decided to try a new tactic regarding building up enthusiasm for their upcoming N900 MID/Phone running Maemo. They created a fancy conference called The Maemo Summit and held it in beautiful and oh so European Amsterdam. Then they gave each participant a pre production model of the N900….that they have to return in six months (see photo above).

HUH?

Try not to even think of the logistics of ensuring all 300 devices come back properly. Think instead of all the scathing press and mockery Nokia will generate once they have to start sending out email reminders to bloggers to return the damn things (and they WILL have to send out reminders…lots of them).

“Dear Blogging Deadbeat. Your N900 is two weeks overdue, ya bum. Send it back to us now or BOY are we gonna sic the Finnish speaking lawyers on you…and sled dogs. RABID sled dogs.”

Nokia, please tell me that by “One for each summit participant for 6 months” you mean that after six months you will replace their pre production models with a bright shiny release edition N900. I think Maemo looks slick and the N900 looks like a fine device…please don’t spike it early with bad marketing choices.

Please?

(Source: IntoMobile, Photo by Mark Guim from The Nokia Blog)

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Zealot (489 Posts) - Website | Twitter | Facebook


By day a department manager and writer for a major network device vendor...by night Zealot stalks the mean magnetic streets, striking fear into the hearts of bandwidth abusers and theme park mascots. Zealot has been involved with mobile devices for more than a decade now, starting off with dumb phones, moving to PDAs and then to smartphones, notebooks and netbooks with the odd PMP thrown in. Most of his mobile time currently is spent on a Treo Pro, Zune HD, Thinkpad T61, Gigabyte M912M or a Hackintoshed Compaq Mini 704. He proudly groks the Geek community and considers himself a Neo Maxi Zune Dweebie (thanks Will Wheaton!).

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  • Frankenbike
    Don't bloggers usually pay their own freight to conferences? Which is like $1000 in airfare and accommodations at the least?

    Anyway, if I were Nokia I'd figure it this way. You guys who get the cool phones free, will have a bunch of new phones in six months and won't be using it anymore anyway. I think they want to curtail those who get them, never use them, and sell them. And a bunch of the other phones they get. By saying "You have to give it back if we ask for it" they're really saying, "No, you can't sell it."
  • That makes more sense...and if anyone wants to pay my way to a conference, I am willing to fly steerage....or is that just on boats?
  • doog
    You say it yourself in your first paragraph - "loaner review models". Aren't loaners meant to be returned?
  • I wondered that myself. I did a Motorla Q review and had the device for about four months (the editor wasn't happy that it took so long, but lots of people were impressed by the thoroughness). Regardless, I still had to return it (and eventually bought my own).

    Some conferences, like Mobius, give participants devices, but I think most of them are already released devices, not pre-release devices. (Is that true, Chris?)

    One solution to the return problem is not to send notices at all. If the blogger doesn't return the device, Nokia could just put them on a loaner black list and not provide them loaners in the future.

    Steve
  • Loaners are usually yours for a couple weeks not for six months and those are a couple dozen not 300. Usually at big events devices are perks, which is why this seems strangly cheap.

    I mean, after that long what do they intend to do with the returns? Just seems silly
  • doog
    Perhaps it's a way to ensure that reviews are not subject to the new FTC rules on reviews and endorsements? While Nokia would not be subject to fines, perhaps their reputation would be stained with consumers if bloggers who got freebies published positive reviews without disclosures.

    What would they do with returns? Use as refurbs for warranty exchange, donated them to charity groups, etc.
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