AT&T Marks the Spot

Posted by Chris Leckness on Dec 07, 2009

closeThis post was published 4 years 10 months 22 days ago which may make its actuality or expire date not be valid anymore. This site is not responsible for any misunderstanding.

I have to say, this is a great idea. If AT&T doesn’t know where they are having trouble, they can’t fix it huh? Now there is no excuse, AT&T releases an app (iTunes Link) to share where and what happened…

marksthespot1 marksthespot2

AT&T Mark the Spot is an application that provides customers a means to provide feedback on network user experience to AT&T.

  • Simplicity of operation
  • Submit a real time report capturing local GPS coordinates at time and place of event
  • Submit a report after the fact when a customer is not at the place of event
  • Submit a report of dropped call, failed call, lack of coverage, data service failure, or poor voice quality
  • Submit optional specific comments about an event
  • Receive an SMS acknowledgement that the reported event was sent and received successfully

AT&T is committed to providing its customers with the best network experience possible.
This application will help contribute towards this goal and its utilization is greatly appreciated.

Source: BGR

Chris Leckness (4418 Posts) - Website | Twitter | Facebook


Chris Leckness is a Microsoft MVP, Mobile Devices and a member of the exclusive focus group, Mobius. Chris has been a big time supporter/user of Windows Mobile since the Dell Axim days when it was Pocket PC 2002. Chris loves Zune, but also owns 3 iPhones too. His personal blog is chris.leckness.com.

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  • http://twitter.com/mobilitysite/status/6433962415 mobilitysite

    Posted: AT&T Marks the Spot http://bit.ly/5wISF9

  • http://twitter.com/doogald doogald

    Heh, AT&T crowd-sources “Can you hear me now?” Smart! It'll be cool if they integrate this into their coverage maps as well.

  • mobilitysite

    Posted: AT&T Marks the Spot http://bit.ly/5wISF9

  • http://twitter.com/chrisleckness/status/6433998869 Chris Leckness

    RT @mobilitysite: Posted: AT&T Marks the Spot http://bit.ly/5wISF9

  • http://www.svpocketpc.com Pony99CA

    I think that's a great idea. I hope all carriers will provide a similar feature. (Of course, if Verizon gets a hold of AT&T's 3G data, I see more commercials in the future….)

    Steve

  • http://www.svpocketpc.com Pony99CA

    I think that's a great idea. I hope all carriers will provide a similar feature. (Of course, if Verizon gets a hold of AT&T's 3G data, I see more commercials in the future….)

    Steve

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