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On a trip from Atlanta to Denver yesterday, I got a chance to use Delta’s GoGo Inflight WiFi service on a Boeing 757.

I was impressed with the speed and ease of reconnection (I suspect that the system remembers and records your MAC address), but the process to sign up for the first time was slow, tedious and very cumbersome.

The initial signup process must have taken me close to a full 10 minutes.  The process involves creating a user ID and password along with providing a ton of personal information including setting up security challenges.  Even after creating the account, it took several minutes longer to enter credit card information, and deal with the ever-present challenge of reading, deciphering and entering those annoying random code response entries.

Once I was setup, connection was easy and reconnections were automatic.   Everything I tried (e-mail, youtube videos, and general web browsing) not only worked, it worked fast and well!

Next time you’re on a Delta flight with GoGo, you may want to give it a try.  For a limited time, first time users can access the system free if you enter the coupon code “DeltaTryGoGo”