HTML Mail Images Spiked on Windows Phone 7

Posted by Zealot on Aug 03, 2010

closeThis post was published 1 year 9 months 21 days ago which may make its actuality or expire date not be valid anymore. This site is not responsible for any misunderstanding.

windows-phone-7-html-email

Intomobile is reporting that one of the most controversial feature choices in Windows Mobile has caried over into Windows Phone, that is the initial blocking of images in HTML based emails. With Windows Phone 7 when you first download an HTML email, any images will not be downloaded, replaced with placeholders. You can then opt to download the mail again if you wish, this time with the images.

The article notes that Android and iOS both have no such restrictions and download images in emails automatically. Microsoft’s reasons for the limitation are primarily security based, as some malware is image based and many spammers can identify if their emails are being opened by the embedded images being accessed. In addition, blocking the automatic download of images cuts down on data usage, however some users are not happy with the fact that they need to download some email twice.

Personally I have no problem with this. I turn images off on my phone’s browser and email apps first thing to conserve bandwidth and to avoid finding myself accidently downloading a few MBs worth of junk images, or simply pictures I don’t want on my phone. Also I have found most emails with images built in (not attached) tend to be spam or junk mail that I really don’t want to read anyway, so why should I burn bandwidth to download them?

I like to be able to choose when and where I open graphics in emails, whether they are embedded or attached. Since I (like most people, I imagine) access the same email accounts from multiple mobile devices as well as PCs, I actually prefer not to have graphics downloaded to my phone where I usually can’t see them properly anyway.

What do you think? Is this one of those choices, like the apparent lack of multitasking and “cut and paste”, that will haunt Microsoft when WP7 releases, or is it a case of people looking too hard for flaws that really won’t matter to most people?

Zealot (839 Posts) - Website | Twitter | Facebook


By day a department manager and writer for a major network device vendor...by night Zealot stalks the mean magnetic streets, striking fear into the hearts of bandwidth abusers and theme park mascots. Zealot has been involved with mobile devices for more than a decade now, starting off with dumb phones, moving to PDAs and then to smartphones, notebooks and netbooks with the odd PMP thrown in. Most of his mobile time currently is spent on a Treo Pro, Zune HD, Thinkpad T61, HP Mini 311, iPod Touch 3G, iPad 16G or a Hackintoshed Compaq Mini 704. He proudly groks the Geek community and considers himself a Neo Maxi Zune Dweebie (thanks Wil Wheaton!).

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  • veethree

    I also don't really have an issue with having to download the images by a separate action, though it would be nice to have the option to turn this on or off in the settings.

    What does burn me, though, is that it looks like they've also kept the “tap to scroll right” thing, even though this would be easier with the ability to pan around the screen. Please, Microsoft! I want to see the whole mail at once and then zoom in to specifics, not scroll around trying to piece the look together in my head! Somebody buy Steve Ballmer an iPhone….

  • http://twitter.com/mobilitysite/status/20207269570 mobilitysite

    Posted: HTML Mail Images Spiked on Windows Phone 7 http://bit.ly/cRl0Ck

  • http://twitter.com/ipaystation/status/20209016939 iPayStation

    HTML Mail Images Spiked on Windows Phone 7 http://bit.ly/cDqkR4

  • http://twitter.com/lkwave/status/20210137726 Larry King

    HTML Mail Images Spiked on Windows Phone 7 | Mobility Site http://bit.ly/b1mlcw #WP7

  • veethree

    I also don't really have an issue with having to download the images by a separate action, though it would be nice to have the option to turn this on or off in the settings.

    What does burn me, though, is that it looks like they've also kept the “tap to scroll right” thing, even though this would be easier with the ability to pan around the screen. Please, Microsoft! I want to see the whole mail at once and then zoom in to specifics, not scroll around trying to piece the look together in my head! Somebody buy Steve Ballmer an iPhone….

  • http://www.technogeekguy.com dswartze

    I am currently running Froyo on my VZW HTC Touch Pro 2 and the GMail client does the same thing … you have to click a button to download images. The web interface to GMail does the same thing. This is not an issue — though it would be nice if this was an option.

    I agree with @veethree, the click to scroll right is annoying.

  • whydidnt

    What I don't understand is why it can't be a user option. Would it be that difficult to allow me to set automatic image loading on or off on a global basis? In current versions of WM it's frustrating because you have to click twice to see images and then click again to scroll right.

    While this item may not be deal breaker in and of itself, with all of the other limitations Microsoft seems to be imposing, it's one MORE reason I'll be looking elsewhere for my next device.

  • whydidnt

    What I don't understand is why it can't be a user option. Would it be that difficult to allow me to set automatic image loading on or off on a global basis? In current versions of WM it's frustrating because you have to click twice to see images and then click again to scroll right.

    While this item may not be deal breaker in and of itself, with all of the other limitations Microsoft seems to be imposing, it's one MORE reason I'll be looking elsewhere for my next device.

  • http://www.svpocketpc.com Pony99CA

    I agree that not having images download by default is not a big deal (and, really, a good thing). However, rather than have a global option to download all images, I think a comment I saw in reply to this story on another site made more sense — have a whitelist of sites/senders that you want E-mail images downloaded from automatically. That way you won't get burned by spammers using Web bugs like you could with a global “Download Images” option.

    As for scrolling right, I explained in a previous topic why Microsoft had to to this. Basically, before HTML E-mail was added to Windows Mobile, all E-mail was text which reflowed to fit the client and there was no need for horizontal scrolling. So Microsoft used the left/right d-pad buttons to move to the next/previous E-mail. That's a useful and reasonable shortcut.

    Once HTML E-mail was added, Microsoft was in a bind. Using the left/right buttons to scroll would break backward compatibility, but you still needed some way to scroll. That's why they added the scrolling mode. Yes, it's ugly, but, with that perspective, it kind of makes sense.

    However, Windows Phone 7 is NOT Windows Mobile. Microsoft is breaking backward compatibility in so many more important ways that I think they should allow scrolling/panning in E-mail as the default. If they need a shortcut for next/previous E-mail, they can define a gesture for that.

    Steve

  • whydidnt

    Your suggestion regarding a whitelist certainly is better than having to click for images, but I still prefer a global option. I am perhaps spoiled by GMail's spam filters, but it's quite rare for a Spam message to make it to my mailbox. The Android option is also less than idea, as you have to click in each message, however it's vastly superior to previous versions of WM in that it's right in the body so you simply click before scrolling. I never understood why Micrsoft required two clicks –images not displayed– click to display images.

    In regards to the scrolling, this is another place where a simple user option to enable next/previous with the scroll pad or swipe on the screen would have been much more user friendly. If you want to use the gesture to move to the next message, great, but if I'd prefer to simply scroll to the rest of you message then let me.

    If Microsoft still hasn't addressed these issues despite this is a “whole new” OS then they still don't get this whole touch screen thing, even though they are so fascinated by it they purposely limit the number of buttons allowed.

    The more I hear about WM7, the more convinced I am that Microsoft is very far off track, instead of focusing on usability, they seem focused on controlling a pretty user experience.

  • http://www.svpocketpc.com Pony99CA

    I agree that not having images download by default is not a big deal (and, really, a good thing). However, rather than have a global option to download all images, I think a comment I saw in reply to this story on another site made more sense — have a whitelist of sites/senders that you want E-mail images downloaded from automatically. That way you won't get burned by spammers using Web bugs like you could with a global “Download Images” option.

    As for scrolling right, I explained in a previous topic why Microsoft had to to this. Basically, before HTML E-mail was added to Windows Mobile, all E-mail was text which reflowed to fit the client and there was no need for horizontal scrolling. So Microsoft used the left/right d-pad buttons to move to the next/previous E-mail. That's a useful and reasonable shortcut.

    Once HTML E-mail was added, Microsoft was in a bind. Using the left/right buttons to scroll would break backward compatibility, but you still needed some way to scroll. That's why they added the scrolling mode. Yes, it's ugly, but, with that perspective, it kind of makes sense.

    However, Windows Phone 7 is NOT Windows Mobile. Microsoft is breaking backward compatibility in so many more important ways that I think they should allow scrolling/panning in E-mail as the default. If they need a shortcut for next/previous E-mail, they can define a gesture for that.

    Steve

  • http://www.svpocketpc.com Pony99CA

    I never understood why Micrsoft required two clicks –images not displayed– click to display images.

    I think it's a confirmation step because your privacy could be compromised. Think of it like deleting an E-mail (from the mail list view) — you click Delete and get a confirmation window asking if you're sure.

    What I don't understand is why they didn't make these menu opitons, instead keeping them in the message header area where you can't access them once you've scrolled. I wrote about that in my Windows Mobile New Year's Resolutions editorial and suggested ways to improve that.

    Steve

  • http://www.svpocketpc.com Pony99CA

    I never understood why Micrsoft required two clicks –images not displayed– click to display images.

    I think it's a confirmation step because your privacy could be compromised. Think of it like deleting an E-mail (from the mail list view) — you click Delete and get a confirmation window asking if you're sure.

    What I don't understand is why they didn't make these menu opitons, instead keeping them in the message header area where you can't access them once you've scrolled. I wrote about that in my Windows Mobile New Year's Resolutions editorial and suggested ways to improve that.

    Steve

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