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ace__05 · 07-04-03, 02:47 PM

I just called and the dude at dell canada said they don't have the upgrade yet, and he doesn't even know if it's going to be free. Did I just talk to an idiot or something? Should I call back and ask for someone else?

2.
I just called again and the guy again didn't say anything about it, then I gave him the sku # and he was like, "yeah, but it's $45" and I told him about being eligible for the free upgrade and he told me there was no such deal. He then put me though to a manager, where I left a message about my predicament.

07-04-03, 02:47 PM	#14 (permalink)
ace__05 Aximsite Prospect Join Date: May 2003 Posts: 13 Thanked 0 Times in 0 Posts	I just called and the dude at dell canada said they don't have the upgrade yet, and he doesn't even know if it's going to be free. Did I just talk to an idiot or something? Should I call back and ask for someone else? 2. I just called again and the guy again didn't say anything about it, then I gave him the sku # and he was like, "yeah, but it's $45" and I told him about being eligible for the free upgrade and he told me there was no such deal. He then put me though to a manager, where I left a message about my predicament. Last edited by ace__05; 07-04-03 at 03:01 PM.