I tried to soft reset several times. It kept freezing at the Dell splash screen. I tried to hard reset and that wouldn't work either. Nothing could get past freezing at the Dell splash screen. It was at this time that I pulled the battery. Probably this allowed the hard reset to complete.
I have taken a screen shot of the error (see next post below).
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Originally Posted by bigdave240
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First of all, are you sure that you have an x51? WM5 won't do a hard reset just by pulling the battery. That is the best part of WM5. So pulling the battery shouldn't cause anything to happen that would require you to re-install all of your software. Using wireless also should not have any effect on your ability to connect to AS so long as you didn't make some sort of changes in your attempt to connect it. If you haven't made any changes like adding a firewall or installing new software then I would try deleting one of your partnerships on one pc. do this by not having the pda connected then go to the ActiveSync on the pc. make sure that the current pda name shows on the screen then file>Delete Mobile Device. Do a soft reset on the pda then connect it after it is completely back up and running. AS should find it and bring it back. Hope this helps and please let us know.
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