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Guitar1185 · 03-01-06, 10:57 AM

I have read through a lot of posts regarding the X51v and ActiveSync 4.1. I just received the Axim and tried many times to install on my Toshiba laptop running Win2K. I tried on a Dell workstation and everything worked fine. I spent about an hour on the phone with Dell support, unstalling drivers, deleting devices, deleting registry keys, etc. When I plug the Axim into the cradle, my system recoginzes the new hardware and creates a network device within Device Manager, which, according to Dell, is how the new OS (WM5) shows up in the Device Manager. I uninstalled my firewall and AV software. When I try to sync, it scans the COM3 port (I don't know why) then tells me device was not found. It appears that it never scans the USB port because when I disable COM3 and try to sync, it fails immediately, stating device not found.

I am pulling out what is left of my hair. I have run through ALL of the ActiveSync troubleshooting steps, uninstalling devices and deleting registry keys as I go along. I have rebooted uncountable times, both on my laptop and the Axim. The ActiveSync software never scans the USB port.

HELP!!

03-01-06, 10:57 AM	#1 (permalink)
Guitar1185 Aximsite Prospect Join Date: Mar 2006 Posts: 2 Thanked 0 Times in 0 Posts	ActiveSync not scanning USB port I have read through a lot of posts regarding the X51v and ActiveSync 4.1. I just received the Axim and tried many times to install on my Toshiba laptop running Win2K. I tried on a Dell workstation and everything worked fine. I spent about an hour on the phone with Dell support, unstalling drivers, deleting devices, deleting registry keys, etc. When I plug the Axim into the cradle, my system recoginzes the new hardware and creates a network device within Device Manager, which, according to Dell, is how the new OS (WM5) shows up in the Device Manager. I uninstalled my firewall and AV software. When I try to sync, it scans the COM3 port (I don't know why) then tells me device was not found. It appears that it never scans the USB port because when I disable COM3 and try to sync, it fails immediately, stating device not found. I am pulling out what is left of my hair. I have run through ALL of the ActiveSync troubleshooting steps, uninstalling devices and deleting registry keys as I go along. I have rebooted uncountable times, both on my laptop and the Axim. The ActiveSync software never scans the USB port. HELP!!