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mackeer · 03-03-06, 11:31 AM

I posted this in another thread so maybe you've found it already, but if not it's worth a go....
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(my) problem solved

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Setup
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Windows XP, Dell x51v, ActiveSync 4.1.0 (Build 4841). Only Windows Firewall installed. Axim connected to HP laptop in a docking station and via a USB hub

Problem
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Having spent several days attempting to sync my x51v and not even being able to get it to connect to ActiveSync via USB I stumbled across a post (http://www.geekzone.co.nz/forums.asp...8&TopicId=5741) that pointed me to the DHCP client. Having confirmed that this was running (via Services) I looked at the properties for the 'Local Area Connections 6' that was associated with 'Windows Mobile-based device #4' via Start -> Settings -> Network Connections (as you can probably tell, have attempted a number of re-installs!)

Looking at the Properties revealed that TCP/IP was not even enabled for this network connection! I enabled it and sudddenly both laptop and PDA sprang into life. Have now synch'd and everything is good with the world again.

Having raised a call with Dell I have informed them of the fix (or at least sent them an e-mail via their auto-responding e-mail address). Hopefully they'll update their on-line trouble shooter as I can't belive I'm the only one with this specific problem. May also send Microsoft an e-mail as their troubleshooting guide doesn't mention this issue.

Hope this post helps someone else out there who has been suffering the same pain as me!

R

03-03-06, 11:31 AM	#3 (permalink)
mackeer Aximsite Prospect Join Date: Feb 2006 Posts: 2 Thanked 0 Times in 0 Posts	Try this I posted this in another thread so maybe you've found it already, but if not it's worth a go.... ------------ (my) problem solved -------------------------------------------------------------------------------- Setup ------- Windows XP, Dell x51v, ActiveSync 4.1.0 (Build 4841). Only Windows Firewall installed. Axim connected to HP laptop in a docking station and via a USB hub Problem ---------- Having spent several days attempting to sync my x51v and not even being able to get it to connect to ActiveSync via USB I stumbled across a post (http://www.geekzone.co.nz/forums.asp...8&TopicId=5741) that pointed me to the DHCP client. Having confirmed that this was running (via Services) I looked at the properties for the 'Local Area Connections 6' that was associated with 'Windows Mobile-based device #4' via Start -> Settings -> Network Connections (as you can probably tell, have attempted a number of re-installs!) Looking at the Properties revealed that TCP/IP was not even enabled for this network connection! I enabled it and sudddenly both laptop and PDA sprang into life. Have now synch'd and everything is good with the world again. Having raised a call with Dell I have informed them of the fix (or at least sent them an e-mail via their auto-responding e-mail address). Hopefully they'll update their on-line trouble shooter as I can't belive I'm the only one with this specific problem. May also send Microsoft an e-mail as their troubleshooting guide doesn't mention this issue. Hope this post helps someone else out there who has been suffering the same pain as me! R