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gsgreg · 07-07-03, 03:55 AM

I have been sending emails to every Dell address i could find regarding the 2003 upgrade but it seems that as far as Dell is concerned Australian's dont rate on the world scale. From now on Dell can kiss my business goodbye.

(Dell Customer Care response)

(Good day and thank you for reaching us at Dell Asia Pacific Customer Center (Dell APCC) via website.

Your feedback and comments are important to us.

Please be acknowledged that your inquiry has been logged with us with the Ref:CE/AU

We are sorry to tell you that we are not able to provide you with Pocket 2003 OS upgrade as there is not a plan from the management to offer the upgrade to customers in Asia Pacific. Appreciate your understanding and thank you so much for your support.

Should you require further assistance, please do not hesitate to contact us.

Once again thank you for your feedback and it is indeed a great pleasure serving you.

Have a pleasant day! )

What support !
I bought my Axim on the 15-06-03 so to miss out by such a small time frame is a real pain in the butt.

And another reply

(Hi Greg,

Thanks for your enquiry.

Unfortunately, this is only being offered in the US, and is not planned to be offered in Australia.

Thanks & Regards,

Chris Meyers
Business Sales Division
Dell Computers Australia)

Thanks for all the support downunder Dell!

07-07-03, 03:55 AM	#1 (permalink)
gsgreg Aximsite Prospect Join Date: Jun 2003 Location: Australia Posts: 3 Thanked 0 Times in 0 Posts	No free upgrade for Aussie's I have been sending emails to every Dell address i could find regarding the 2003 upgrade but it seems that as far as Dell is concerned Australian's dont rate on the world scale. From now on Dell can kiss my business goodbye. (Dell Customer Care response) (Good day and thank you for reaching us at Dell Asia Pacific Customer Center (Dell APCC) via website. Your feedback and comments are important to us. Please be acknowledged that your inquiry has been logged with us with the Ref:CE/AU We are sorry to tell you that we are not able to provide you with Pocket 2003 OS upgrade as there is not a plan from the management to offer the upgrade to customers in Asia Pacific. Appreciate your understanding and thank you so much for your support. Should you require further assistance, please do not hesitate to contact us. Once again thank you for your feedback and it is indeed a great pleasure serving you. Have a pleasant day! ) What support ! I bought my Axim on the 15-06-03 so to miss out by such a small time frame is a real pain in the butt. And another reply (Hi Greg, Thanks for your enquiry. Unfortunately, this is only being offered in the US, and is not planned to be offered in Australia. Thanks & Regards, Chris Meyers Business Sales Division Dell Computers Australia) Thanks for all the support downunder Dell!