Mobility Site - View Single Post

poppajon · 07-07-03, 05:49 PM

I've been on hold with Dell for 1 hour, only to be transfered 6 times, and disconnected twice, then asked if my Axim was purchased between 5/23, and 6/22 (which it was), then told that the software was not free. This is really bugging me. Can anyone clear up the confusion?? I thought Dell had excellent customer service! I'd hate to see what POOR customer service was!

poppaj

07-07-03, 05:49 PM	#1 (permalink)
poppajon Aximsite Major League Join Date: Jun 2003 Posts: 314 Thanked 0 Times in 0 Posts	Free upgrade?? WHAT free upgrade?! I've been on hold with Dell for 1 hour, only to be transfered 6 times, and disconnected twice, then asked if my Axim was purchased between 5/23, and 6/22 (which it was), then told that the software was not free. This is really bugging me. Can anyone clear up the confusion?? I thought Dell had excellent customer service! I'd hate to see what POOR customer service was! poppaj