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Not sure what your problems were, but I find Skyscape books to be very well laid out compared to other medical books.
Not sure why you went to Dell to fix a software problem with a third-party vendor - probably should have asked Skyscape directly. Better yet, I'd avoid all tech support (especially Dell) and get advice from fellow users from forums like this one!
Is your X50 with WM2003 or WM5 upgraded?
Again, I'm using WM5 (A06) on an x51v with books updated from Dec. 2005 through this month - all working without any problems whatsoever.
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