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ya i think its a good idea, but u could also complain another way and get urself a x51v, when u call make a puttish lie and tell them u where told that if the problem still occured after doing a hard reset they were going to send me the latest x51v thats how i went from a x30 to a x51v, they also included the battery, case, cradle, charger, and then u just return the stuff they gave u to replace.
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