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07-10-03, 05:05 AM

SSTINMAN,

How did you get this deal? Do you have a name of someone I can talk to about this?
I have just swapped emails for days with Trevor Townrow from Dell Australia Customer Services and the only way he said they would do it involves a 20% "re-stocking" fee (see my rant here on this forum posted 10th July)... and when I rang Dell (after reading your post) they said reserving the previous price was not possible to do. Why the **** can't Dell just have one compnay policy?!?!? Why, everytime we speak to them do we get a different story?!?!? Why doesn't anyone know what's going on from one day to the next - pull your finger out Dell!!!

This is making me sooooo mad - I'm losing development business because I can't get an upgrade to PPC2003... but if I live *anywhere* else except in the A/P region I can get it... go figure!

Mike.

(Now, where's that "frustrated" smilie?)

07-10-03, 05:05 AM	#5 (permalink)
nzmike Guest Posts: n/a	SSTINMAN, How did you get this deal? Do you have a name of someone I can talk to about this? I have just swapped emails for days with Trevor Townrow from Dell Australia Customer Services and the only way he said they would do it involves a 20% "re-stocking" fee (see my rant here on this forum posted 10th July)... and when I rang Dell (after reading your post) they said reserving the previous price was not possible to do. Why the **** can't Dell just have one compnay policy?!?!? Why, everytime we speak to them do we get a different story?!?!? Why doesn't anyone know what's going on from one day to the next - pull your finger out Dell!!! This is making me sooooo mad - I'm losing development business because I can't get an upgrade to PPC2003... but if I live anywhere else except in the A/P region I can get it... go figure! Mike. (Now, where's that "frustrated" smilie?)