Mobility Site - View Single Post - XP upgrade, X51 will not instal, HELP!!!l

constabl · 04-07-06, 11:05 PM

Hello all,

I'm new to this forum and I hope someone can help me out.

My IT dept recently upgraded me from Win2K to XP Pro. Before the upgrade my X51 worked fine. Now the pc detects Axim X51 as Windows Mobile-Based Device and asks to search for drivers. I click yes and it does not find anthing. It comes back with an error stating "There was a problem installing this hardware. The name is already in use as either a service name or a service display name"

I've uninstalled Activesync. I've deleted all refs to the Axim in registry. I've tried everything I know many times and the same thing keeps happening.

IT dept has no clue. Dell Support wants me to pay to talk to someone on the phone and Microsoft says since Windows was from Dell and it is their problem.

Thanks for any reply.

Marc

04-07-06, 11:05 PM	#1 (permalink)
constabl Aximsite Prospect Join Date: Apr 2006 Posts: 5 Thanked 0 Times in 0 Posts	XP upgrade, X51 will not instal, HELP!!!l Hello all, I'm new to this forum and I hope someone can help me out. My IT dept recently upgraded me from Win2K to XP Pro. Before the upgrade my X51 worked fine. Now the pc detects Axim X51 as Windows Mobile-Based Device and asks to search for drivers. I click yes and it does not find anthing. It comes back with an error stating "There was a problem installing this hardware. The name is already in use as either a service name or a service display name" I've uninstalled Activesync. I've deleted all refs to the Axim in registry. I've tried everything I know many times and the same thing keeps happening. IT dept has no clue. Dell Support wants me to pay to talk to someone on the phone and Microsoft says since Windows was from Dell and it is their problem. Thanks for any reply. Marc