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Originally Posted by stevenator65
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I was very happy w/Sprite until I just noticed that it stopped doing automatic backups 3 weeks ago for no reason. So I set it to do automatic backups starting tonight and it told me it cannot and that I must reinstall the program. Very strange.
Previously I've had mixed reviews. It's saved me a few times, but it has also inexplicably stopped doing automatic backups before as well. So when I restore, I restore to old info. You have to check this program often to make sure it's doing it's job.
I'm going to take AkaJohnDoe's advice and remove and reinstall and hope it runs correctly again.
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Probably this happened when we switched to daylight savings time. I reported this in their forum at the time and they said it was a minor bug that they will fix at some point (they said the same thing when we came out of daylight savings time last fall, but they haven't fixed that problem either).
I was particularly unimpressed with their attitude towards customers when they ended the beta of Sprite for WM5 a week before the release would become available, leaving all their WM5 users with their rear ends hanging out for a week (the beta timed out and refused to run).
I have also found that the couple of times I have done a partial restore, I then got duplicates of some (not all) of my appointments (even though the files I restored had nothing to do with the PIM).
But even so, for the most part it works well and I probably will stick with it. They're just not high on my list of customer-oriented software developers (but slightly higher than OCN
)
Mike