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JohnK324 · 07-12-07, 07:18 PM

In my previous post, I have to take back item #2.
Try this before you do a hard reset. Uninstall Active Sync, go to the folders and delete any residual files (except the installer). Then reboot PC. Install Active Sync again. Note: when I did this it put the number 1 after WM John.
Before syncing be sure to clear the check box as mentioned in item #6, unless you are syncing through a network.

This is a lot easier than hard reset. But, if this fails then use the backup feature, (just in case), then proceed with you hard reset.

I have SK Tools that does a complete backup of all programs, registry, user settings.

Good Luck, please post back what you found.

John

07-12-07, 07:18 PM	#21 (permalink)
JohnK324 Aximsite Rookie DAP Freshman Join Date: Apr 2007 Location: Long Island, NY Posts: 44 Thanked 0 Times in 0 Posts	In my previous post, I have to take back item #2. Try this before you do a hard reset. Uninstall Active Sync, go to the folders and delete any residual files (except the installer). Then reboot PC. Install Active Sync again. Note: when I did this it put the number 1 after WM John. Before syncing be sure to clear the check box as mentioned in item #6, unless you are syncing through a network. This is a lot easier than hard reset. But, if this fails then use the backup feature, (just in case), then proceed with you hard reset. I have SK Tools that does a complete backup of all programs, registry, user settings. Good Luck, please post back what you found. John __________________ Dell x51v A12 624MHz WM 5.1.195.3 Kingston 2gig SD San Disk 2 gig CF