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Old 08-06-07, 09:49 PM   #2 (permalink)
SwapMeet
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Join Date: Aug 2007
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I have the same issue, still unresolved. I used to run a T-Mobile SDA smartphone made by HTC running Activesync 4.5. It was able to sync across my computers just fine. Somebody stole my SDA out of my car, so I had to get a replacement. T-Mobile sent me a HTC Dash, and I run into the error message that the user above has gotten. I went through T-Mobile's tech support, and they said they don't support using Activesync across more than 2 computers, but suggested I try the T-Mobile Wing. The Wing is brand new and runs Windows Mobile 6. Received it in the mail, same error message. I called HTC, they said they were unable to assist me as tech support is handled by T-Mobile. So I went shopping for another Windows Mobile Phone. I bought a Treo 750 that runs Windows Mobile 5 through AT&T. Same error message. I called Palm tech support and they ran me through yet another round of tech support (installing/uninstalling, deleting/adding partnerships). They were unable to fix the issue. This is definitely a Microsoft problem. I've tried this with 3 different computers, same result with all 3. Trying to find a resource at Microsoft now as it's pretty obvious the fault lies with them. A quick internet search shows that other people are having this problem with different devices and phones, but they haven't found a workaround.
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