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Elrendhel · 08-09-07, 11:23 AM

Then that precludes the trouble being with the USB port itself, but it leaves quite a few points of failure with the Acer cradle, as well as the Acer PDA itself.

If you can find a way to rule-out either, that would be the next best route to take. For example, if you bought your Acer from a store-front business, I would consider going there with your Acer PDA & Cradle and see if they have a demo PDA or cradle that you can try using.

Place your PDA in their cradle, and if it works, then your cradle is defective. If your PDA doesn't work, then the connector on the Acer is the likely culprit.

You mentioned the Acer is new, and I am hoping that it willl therefore be under warranty. If so, ask them to replace the defective unit.

08-09-07, 11:23 AM	#4 (permalink)
Elrendhel Aximsite All Star Join Date: Aug 2006 Location: Sacramento CA Posts: 595 Device: Fuze (HTC Touch Pro) Carrier: AT&T Wireless Thanked 12 Times in 5 Posts Awards Showcase Total Awards: 8	Then that precludes the trouble being with the USB port itself, but it leaves quite a few points of failure with the Acer cradle, as well as the Acer PDA itself. If you can find a way to rule-out either, that would be the next best route to take. For example, if you bought your Acer from a store-front business, I would consider going there with your Acer PDA & Cradle and see if they have a demo PDA or cradle that you can try using. Place your PDA in their cradle, and if it works, then your cradle is defective. If your PDA doesn't work, then the connector on the Acer is the likely culprit. You mentioned the Acer is new, and I am hoping that it willl therefore be under warranty. If so, ask them to replace the defective unit. __________________ Elrendhel Mobilitysite Administrator, Moderator, & Product Reviewer. Microsoft MVP - Microsoft Mobile Devices See my blog To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. No animals or trees were harmed in the production of this post - however, several billion electrons were seriously inconvenienced.