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I had the issue mentioned in the first post (couldn't create a new document.) I'm not sure if this was just a fluke, but try this:
1. Open a file explorer (built-in one works fine)
2. Go to the \My Documents\Templates folder
3. If you are using the built-in file explorer and you don't see anything, tap-and-hold and tap "Show All Files." If you are using Resco File Explorer and get a blank page, go to File-Options, tap the Browser tab, and select the radio button next to "Show All Files," then tap OK. Other programs should function in a similar manner.
4. Tap the first .dot file in the explorer to open it. (the icon looks like a notepad with the Word icon on top of it.) Close Word, then open the next .dot file. Continue through all of the Word templates.
5. Open Word and try to create a new document.
If this doesn't work, have someone with the same version of Windows Mobile give you a copy of the templates, then (BACKUP!!!) and replace the old templates with the new ones, making sure the file names are identical.
Hope this helps!
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