The following was my question to the Dell web site:
"Axim System Is Not Detected by Microsoft® ActiveSync" [All Dell™ Axim™ Handhelds]Date Published: 8/14/2003
Last Revised: 10/15/2007
The following is Dell's response (my additional questions follows):
STEP: Verify that AC adapter is plugged in to a known-good outlet.
Additional Information
To verify that the AC adapter is working, perform the following:
Disconnect the AC adapter from the system and wall.
Wait 10 seconds.
Reseat the connection between the AC adapter and power cord.
NOTE: Make sure to bypass any surge protector or uninterruptible power supply (UPS).
Plug the AC adapter directly into a wall outlet that is known to be good.
Plug the AC adapter directly into the Axim and check the power LED located in the power button.
Additional questions:
- If the Axim charges in the cradle, wouldn't that indicate a good power connection?
- What does the power supply have to do with synching if the Axim is running off a fully charged battery?
- Why should it matter if the Axim is plugged into an operational Uninteruptable Power Supply? Power is running through the Dell AC adpter related to the cradle anyway.
- Might the power source used (direct wall outlet vs. UPS) have anything to do with why the Axim connect to and synchs with my computer only after I momentarily remove and replace the Axim battery?