I bought a 6945 on ebay and it was functioning and so I tried to download the latest rom update and it locked up saying it could not communicate with the computer even though the activesync was working fine. It displays a gray screen that says "serial" at the top and "vg. 39" at the bottom with the hp emblem in the middle. Hard resets don't work. It was under warranty so I sent it back and they said it worked fine and sent it back to me. So I don't know how they got it working again. So I tried downloading the rom again and did the same thing.
So this time they sent me another 6945. Am wondering is there any way of getting it out of this veggy state? I tried removing the batterry and letting it go dead for days on end.
Any help would be appreciated.:)
Thanks