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After talking to my IT ppl and doing a little research, the problem would appear to be in the account setup with the MS Exchange Server.
It's pretty complicated as I see it. I could only make some guesses as to a resolution. When I look at my setup there is no POP3 account listed. Only MSES account. Yet, I still get the messages to my PDA when I'm docked. I've never done it wireless since there's no need.
However, she's downloading via wireless. IF my supposition is correct, her Outlook account needs to be setup as the primary and the POP3 needs to be the secondary. You'll need to go into the E-mail Accounts to verify which one is the primary.
Let me know what happens.
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