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That happened when I purchased the extended battery. I have a hard case but I guess the ext batt was too sensitive; even when I placed it down gently it would go off. I called dell and they sent me a refurbished one but I still have the same problem.
When I put the regular batt in and drop my axim from 3" above the table, it won't go off.
So I think it's the ext batt door.
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