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I can't really add more to what my friend Andy has posted. I have both and use both and both do what I am asking them to do. I probably rely more on my BB than my Ax, but that's because the BB is a phone. The Ax has become more of an entertainment device.
I can't speak to the capabilities of a WM phone. But give the stability problems of WM on phones that I have seen on this and other boards, the BB has been more stable.
As far as customability, it all depends on which BB you get. an 8xxx series will be more user friendly than an older model.
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