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I had a similar problem but found it to be the "Sounds & Notifications" setting in the Settings screen - I had it set on vibrate. Even tho I changed it on my Today screen, it still went back to vibrate. Once I changed it in the Settings, then it worked fine.
But, now, I'm experiencing another problem. I'm only able to get any sound out of it when the phone rings. When I answer it, I can't get any sound out of it. I tape the Speaker Phone button, but it doesn't change over and the button doesn't indicate it's on speaker phone like it used to. If I plug in my headset, I can hear it just fine, but unplugging the headset leaves me without any sound. That includes playing an MP3 or talking on the phone. It works ok with either of my Bluetooth headsets and either of my wired headsets, but I can only get the handset and/or loudspeaker on the phone to work when I've got nothing connected and only for the ring & not for a conversation. I won'der what's wrong!
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