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"ARE YOU KIDDING ME?! Why can't they just give me an RMA # and let me send it back? Receipt? Pictures? What the crap!"
That's how they offer the lifetime warranty. Offer the world, but make the user have to jump so high they won't use it. It's a sad state of affairs in this country, and this greed and uncaring attitude toward the customer has caused much of the economic decline that we've seen.
A year back I had a problem with a Viking card and one 2 minute call had them send a prepaid mailer to me for returning the card, and I when I opened the package they had a brand new replacement inside, and a note asking the old card returned. Now that's service, and why I still buy their products.
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