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Old 03-28-08, 10:36 AM   #6 (permalink)
Gigi
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Join Date: Feb 2003
Posts: 13,651
Location: Canada
PDA: X50v
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What do you mean by ActiveSync will not open on your PC? Is it that it won't recognize your device when connected, or is it that it won't even open manually (i.e., going to Programs, then clicking on Microsoft ActiveSync)? Which version are you using?

Did you make any changes to your system before this problem occurred? For example, changed or added firewall, installed programs, etc.? Try disabling firewall to see if that helps. And if you're still running WM2003SE, I find ActiveSync3.8 the more stable and reliable. Also, try a different USB port and check to make sure the connectors on both your device and the sync cable/cradle are not damaged.

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