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Gigi -- I appreciate your helpful suggestions. I followed your advice and deleted the partnership in Activesync and attempted to Get Connected using the wizard, but it says my "Device is Not Detected." I don't see how trying a different version of Activesync will make any difference.
By process of elimination, it seems that this must be a hardware problem, not a software one. In a previous post you said "check to make sure the connectors on both your device and the sync cable/cradle are not damaged." I have visually inspected my Axim connector and all of my cradles but I can't see anything out of the ordinary. About a month ago I tried using electrical contact cleaner spray on the connectors but it made no difference.
If I uploaded an enlarged photo of my connectors, would you be able to tell if there is a problem?
Assuming I have a problem with the connector, I have a sinking feeling that it would cost more than it is worth to get it replaced!
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