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Hi Bernard
Well, that's VERY kind of you!
However, I'm wondering if it really is the backup battery that's dead as it does say it is "normal"..... I think it might be the connector pins as it seems to be faulty in both the desktop cradle AND the car cradle......
Do you know of anything I could do to check/clean the connectors myself, or will it be a repair job by a technician?.....
Many thanks.
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