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I sent mine to PocketPCTechs and they fixed it in about a week. That means it was about a week from the time I shipped it to them until I got it back. May have been 8-9 days, but they were pretty quick. I was naked without it, and am whole again. Considering the fix & how happy I am with it, I'm very satisfied with the service. Plus, they did a RAM upgrade, and didn't have to hard reset the thing. Yippee!
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