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Gigi · 01-10-09, 09:07 AM

What happens when you try to sync? Does it start but not get completed? Do you get an error message? Have you tried deleting your existing partnership(s) and then trying again? To do so, go to File - Delete Partnership when you are NOT connected. Also, make sure to turn off Windows firewall, and plug the sync cable directly into the USB port and not through a USB hub. As well, try rebooting PC, and soft resetting device.

The USB cable charges the device using power from the USB port. The X50v is a very power hungry device, so you should have the device switched off when charging. Also avoid letting your device drain too much since the USB port may not be able to supply enough power to charge it back up. I'd recommend investing in an AC adapter to avoid these problems.

01-10-09, 09:07 AM	#4 (permalink)
Gigi Aximsite Legend Join Date: Nov 2003 Posts: 13,629 Thanked 0 Times in 0 Posts Awards Showcase Total Awards: 10	What happens when you try to sync? Does it start but not get completed? Do you get an error message? Have you tried deleting your existing partnership(s) and then trying again? To do so, go to File - Delete Partnership when you are NOT connected. Also, make sure to turn off Windows firewall, and plug the sync cable directly into the USB port and not through a USB hub. As well, try rebooting PC, and soft resetting device. The USB cable charges the device using power from the USB port. The X50v is a very power hungry device, so you should have the device switched off when charging. Also avoid letting your device drain too much since the USB port may not be able to supply enough power to charge it back up. I'd recommend investing in an AC adapter to avoid these problems.