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Old 01-11-09, 09:49 PM   #6 (permalink)
Gigi
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It kind of sounds like you have a Guest partnership. On your PC when you device is not connected, click on File - Delete Partnerships. Is there anything to delete? Make sure you delete everything possible. Then try resyncing. Make sure you follow the prompts to create a partnership.

If that doesn't work, start from scratch. Uninstall then reinstall Activesync. Reboot your PC and soft reset your device. Disable all firewalls/antivirus, etc. Then connect your device directly to your PC. Wait for the prompts to establish partnership. If there are no prompts, try a different port. A last resort may involve hard resetting your device; however, this would delete all your data and remove all user-installed programs. Make sure you backup first.

P. S. Don't give up! You're not the only one who's ever had ActiveSync woes!
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