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05-10-09, 06:18 PM

I tried the update tonight. Followed all the instructions to a T! The update went to 51% and it was writing to the iPaq and an error came up on the desktop CODE 402: Cannot communicate with device, I went through the instructions in the solutions for this error, disconnect, soft reset, reconnect and start update again. Did this three times and then called HP. They are sending me a new one, device is bricked.

It starts up with the HP logo, just like it used to, but with an "RUU..." at the top, I guess that tells them it needs to be repaired. Glad this happened before warranty is out. I just wanted the update to get louder phone speaker, I'm tired of telling everyone to speak loud so I can hear them, otherwise everything else has been fine with it.

05-10-09, 06:18 PM	#1 (permalink)
Jake_Speed Guest Posts: n/a	910c Rom update 1.01.01 I tried the update tonight. Followed all the instructions to a T! The update went to 51% and it was writing to the iPaq and an error came up on the desktop CODE 402: Cannot communicate with device, I went through the instructions in the solutions for this error, disconnect, soft reset, reconnect and start update again. Did this three times and then called HP. They are sending me a new one, device is bricked. It starts up with the HP logo, just like it used to, but with an "RUU..." at the top, I guess that tells them it needs to be repaired. Glad this happened before warranty is out. I just wanted the update to get louder phone speaker, I'm tired of telling everyone to speak loud so I can hear them, otherwise everything else has been fine with it.