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Originally posted by ejay
They obviously don't communicate with each other at Dell, nor do management communicate their decisions with the CS reps.....
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That's why I addressed the managment and not the cs reps, because they wont tell them anything.
According to the support desk, my email has been forwarded to management, I'm awaiting their reply...
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Good day and thank you for reaching us at Dell Asia Pacific Customer Center (Dell APCC) via website.
Your feedback and comments are important to us.
We are pleased to acknowledge that your inquiry has been logged with us with the Ref:CE/AU/07858/04. Your enquiry will be channeled to our managment in order to assist you better. The respective personnel will be contacting you shortly.
Should you require further assistance, please do not hesitate to contact us.
Once again thank you for your feedback and it is indeed a great pleasure serving you.
Have a pleasant day!
Yours truly,
APCustserv
Dell Services Asia Pacific Sdn. (330298-M)
Email: apcustserv@dell.com < <mailto:apcustserv@dell.com>>
URL : <http://www.dell.com/ap> < <http://www.dell.com/ap>>
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