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Originally Posted by palmuser
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I tried that, the Active Sync window shows No Partnerships, the Mobile Device selection under the file menu is greyed-out so can't enter anything. The error message window saying encountered a problem and can't close also pops up. When I close that the Active Sync window goes away. The No Partnerships is the key to my problem, I know now, but not sure how to fix this.
Thanks.
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Okay. Thanks for the additional info. Provided it ISN'T your new pins... Try uninstalling ActiveSync from your computer - remove all traces of it. Reboot your system and then reinstall to a different directory. Reboot again to make sure the new settings have been properly written to your registry. That might solve it. You probably already tried this though. Did you try different versions of ActiveSync? I'll assume you're currently running 3.8? I'm currently using 4.1 without a problem.