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I also think I may have a problem. On your original Axim did the D-Pad seem to "float" across its opening in the case and not really click into position when pressed? I haven't gotten it stuck yet, but it does seem to have to be pressed a lot in to work when pressing upwards. Is this what you had? Would you mind describing your problem to me? I am not sure if I want to get a replacement now, when Dell still seems to be having hardware issues, or later, when they have everything ironed out, or at all. Thanks.
If it makes any difference I have a 400mhz model Axim.
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