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Chrissard · 06-04-06, 12:05 AM

Ok, I am in the same boat, but I am on a desktop! I have a feeling it was the 4.2 ActiveSync but going backwards did not solve it.

I went to my second PC that never had 4.2 on and I had NO problems sync'ing.

So now is the question on how to get rid of activesync, without wiping out everything on this hard drive so that I can sync again...

I repluged in the USB cable to a different port (on the problem PC) - still sample problem and the error message is "ActiveSync encoutered a problem on the desktop Support Code: 85010014"

Up to 2 days ago I was having no problems..

Searching the net I found this about the error "# If you are seeing the error 85010014 (a general error) then try uninstalling and reinstalling Outlook. The error in ActiveSync is actually from the Outlook APIs. You will need to reconfigure Outlook unless you backup your settings. To uninstall Outlook click on the Control Panel -> Add or remove Programs -> Office 2003 and chose to modify the installation by adding or removing components. Uncheck Outlook and updated it to remove Outlook from Office 2003. Then click on Office 2003 again and re-check the option to install Outlook to add it back to Office 2003. You may need your Office 2003 CD. Then reboot."

06-04-06, 12:05 AM	#12 (permalink)
Chrissard Aximsite Major League Senior Member Join Date: Oct 2003 Location: Central Florida Posts: 337 Thanked 1 Time in 1 Post	Ok, I am in the same boat, but I am on a desktop! I have a feeling it was the 4.2 ActiveSync but going backwards did not solve it. I went to my second PC that never had 4.2 on and I had NO problems sync'ing. So now is the question on how to get rid of activesync, without wiping out everything on this hard drive so that I can sync again... I repluged in the USB cable to a different port (on the problem PC) - still sample problem and the error message is "ActiveSync encoutered a problem on the desktop Support Code: 85010014" Up to 2 days ago I was having no problems.. Searching the net I found this about the error "# If you are seeing the error 85010014 (a general error) then try uninstalling and reinstalling Outlook. The error in ActiveSync is actually from the Outlook APIs. You will need to reconfigure Outlook unless you backup your settings. To uninstall Outlook click on the Control Panel -> Add or remove Programs -> Office 2003 and chose to modify the installation by adding or removing components. Uncheck Outlook and updated it to remove Outlook from Office 2003. Then click on Office 2003 again and re-check the option to install Outlook to add it back to Office 2003. You may need your Office 2003 CD. Then reboot." __________________ Axim X51v and X5 Advance, Haicom Hi-303CF GPS & HI-401BT Slipper, Linksys Wifi WCF12 SD - Patriot 2 gb, Patriot 2 gb CF - SanDisk 16 gb, Hitachi 4gb, Viking 1 gb Nokia 6555, Jabar 250 Last edited by Chrissard; 06-04-06 at 12:14 AM.