Mobility Site - View Single Post - Attention Required: code 86000209 Critical error

trudy-o · 06-05-06, 05:39 PM

For the past week or so, I've been getting the following error on Active Synch:
Active Synch
"Attention required - Support code 86000209. " "A critical error has occurred. The next time you sync, you will lose changes made since your last successful synch."

Please help me trouble shoot this, or point me to an appropriate post: Note that...

1. I seem to be running Active Synch 4.1 build 4841.
2. I found the setting for turning on Logging and I turned on the detailed log. However, I can't find the log. Where is it?
3. It seems to be related to Outlook synch...other things are synching (Avant go). As it happens, I also synchronize Outlook with something else...so probably things are out of synch...maybe I just need to do an original synch...However, I don't know how to do that.
4. The Dell support site isn't working right now.

Synching worked find till a couple of weeks ago.

Thanks!

P.S. I posted this in the hardware forum but I don't know how to delete or link the messages.

06-05-06, 05:39 PM	#1 (permalink)
trudy-o Aximsite Prospect Join Date: Mar 2006 Posts: 16 Thanked 0 Times in 0 Posts	Attention Required: code 86000209 Critical error For the past week or so, I've been getting the following error on Active Synch: Active Synch "Attention required - Support code 86000209. " "A critical error has occurred. The next time you sync, you will lose changes made since your last successful synch." Please help me trouble shoot this, or point me to an appropriate post: Note that... 1. I seem to be running Active Synch 4.1 build 4841. 2. I found the setting for turning on Logging and I turned on the detailed log. However, I can't find the log. Where is it? 3. It seems to be related to Outlook synch...other things are synching (Avant go). As it happens, I also synchronize Outlook with something else...so probably things are out of synch...maybe I just need to do an original synch...However, I don't know how to do that. 4. The Dell support site isn't working right now. Synching worked find till a couple of weeks ago. Thanks! P.S. I posted this in the hardware forum but I don't know how to delete or link the messages. Last edited by trudy-o; 06-05-06 at 06:20 PM.