Mobility Site - View Single Post - Dell (finally) admits to screwing up WM2003

DRCaldwell · 07-19-03, 11:01 AM

I agree with some of all of the previous posts...as posted elswhere, I ordered and PAID for my Axim Advance on 19 Jun 2003...here is a running list of my "ship dates" as posted by Dell..

3 Jul 2003

9 Jul 2003

15 Jul 2003

18 Jul 2003

21 Jul 2003

22 Jul 2003

23 Jul 2003

24 Jul 2003

25 Jul 2003...and countng...

After the third or fourth change I e-mailed and called Dell numerous times to find out what the problem was...ultimately I was told that the only thing holding my order up was my desktop charger...I then asked for the order to be split and, despite many others having orders split, was told that my order could not be split.

Then, mysteriously, Dell apparently admits to this "bug" issue. My point here is that Dell should have been up front all along as I suspect that the reason my order could not be split is because the problem was the "bug" and NOT simply a charger...I REALLY want this Axim...but Compaq IS starting to look better and better.

07-19-03, 11:01 AM	#29 (permalink)
DRCaldwell Aximsite Rookie Join Date: Jun 2003 Location: DC Posts: 35 Thanked 0 Times in 0 Posts	Dells issues... I agree with some of all of the previous posts...as posted elswhere, I ordered and PAID for my Axim Advance on 19 Jun 2003...here is a running list of my "ship dates" as posted by Dell.. 3 Jul 2003 9 Jul 2003 15 Jul 2003 18 Jul 2003 21 Jul 2003 22 Jul 2003 23 Jul 2003 24 Jul 2003 25 Jul 2003...and countng... After the third or fourth change I e-mailed and called Dell numerous times to find out what the problem was...ultimately I was told that the only thing holding my order up was my desktop charger...I then asked for the order to be split and, despite many others having orders split, was told that my order could not be split. Then, mysteriously, Dell apparently admits to this "bug" issue. My point here is that Dell should have been up front all along as I suspect that the reason my order could not be split is because the problem was the "bug" and NOT simply a charger...I REALLY want this Axim...but Compaq IS starting to look better and better.