|
Quote:
|
Originally posted by micahlegg
lol, just wait till you have to deal with hp.
Dells sevice is not the best, but it you will get a rude awakening when you have to deal with hp support.:D
Friend had a hp comp. that he wanted me to repair. Wouldent you know that in that time i would fry the modem.:p well, i needed the modem to load the drivers to win xp, and i called them to see if they had and driver cd's for xp, and there was an arabian woman answering the call.(i have nothing against these people, im just making a point). She knew verrrrry little english.
She told me to turn on and off the computer 10 times and see if that fixed it! After that did not work, she told me to rebuild the computer! And i was like, why? and i hung up.
The hp service is horrible, and i hope it is better with there handhelds because they sure are darn expencive.;)
|
nothing personal but i really have to wonder how much you know about computers if you have to call tech support for a driver. there are only a few million places on the web to download drivers from including manufacturers websites.
what you are overlooking is the fact that HP owners don't need to care what the tech support is like since they do not have to call. see the HP handhelds actually work properly. therein lies the problem since the DELL handhelds do not work properly.
dell's handeling of the situation is reprehensible.