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Originally posted by dumwaldo
i don't hate the axim but i am exceptionally dissapointed with DELL.
IMHO their conduct through this whole ordeal has been borderline fraudulent and downright contemptous towards the consumers.
its a bad way to do business no matter what you are selling and leaves a bad taste that does not wash away easily.
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This is dells first pda, they never knew how it would have been. Compaq had the same ordeal.
Dell handles more people a day than you or i could imagine.
Its harder than you think to keep it all under control, give em' a break.:D
Dell handled this situation fine. (with the exeption of ppc2k3).
They mess up. But there support depends on who you get.
Most reps are great and helpful, some are as helpfull as crap, but it depends. If you find a good rep write the phone number down to where you can directly call them.:D
I dont work for dell by the way, i just think they did not do as bad of a job as you say.:D